I must have had a premonition.
On the heels of my expose’ disclosing airline baggage rough-handling–literally just under our noses–a report comes out presenting a surly survey that paints a dark picture of our rapidly declining opinions on airline quality.
Far from just the banged up bags I reveal, it is obvious we are damn tired of late flights, overbooking of seats, and bags on the missing-in-action list.
But apparently, we are mad as hell, and WILL take this some more.
Pissed as we are, we continue to let ourselves get loaded like sheep in over-crowded stock trucks–even as the tickets prices climb, and comfort and amenities drop.
“The trend is bad and it doesn’t look like it gets any better,” said Dean Headley, an associate professor at Wichita State University and co-author of the study.
“It is not surprising that people responded to higher prices and more frequent delays by complaining more,” Headley reported.”
And come to find out, I just discovered someone who is in a constant state of grumpiness on matters aerial.
Some guy–appropriately named The Cranky Flier–has been writing–or complaining–in award winning fashion–on various issues related to this industry.
Flying commercially just didn’t get bad overnight. And you can’t put all the blame on post-911 policies that have us take our shoes off, leave our shampoo at home, but allow foreign countries to run our ports.
Have you ever seen the stack of semi-truck-sized ship containers down in any major port? Take Oakland, CA, for instance. (Please,enough with the Henny Youngman one liners.)
I have friends who fly flew left-seat (captain’s position) in commercial airliners; one for Aloha and the other for ATA (yeah, not a great gig this week) who make me think, if you want to be concerned, quit worrying about a bunged bag or late lift-offs.
Worry that the FAA is not doing all that is necessary to make sure the planes, once air-borne, stay that way–at least until I get to my destination.
Fuel prices continue to climb faster than a steep ascent out of a busy airport; passengers continue to get heavier so luggage allowances get lighter; and they feel so bad about in-flight snacks of peanuts with about three nuts per nano-bag, they hand you two.
So how is it that perk did not make the survey?